You know this email. You may wince when it shows up in your inbox at 4:50 p.m. because you know the challenge you’re up against.
If you’re a client of ours, hopefully you’ve noticed that we strive to be crazy fast at responding to you and pride ourselves in our excellent personal service. We’re really passionate about what we do and where we work, but admittedly, we’re not in the office around the clock. Doesn’t it seem like you can go all week without needing something, but then Saturday rolls around and you urgently need an auto ID and (just as urgently) crave a Chick-fil-a sandwich on Sunday? We get that.
You should be able to access your insurance information whenever you need … from wherever you are. Hotchkiss on Demand allows you to do that 24 hours a day, seven days a week. Are you taking advantage of it?
By far, the most popular function is issuing certificates of insurance because so many of us have rush needs that need to be addressed outside of normal business hours. On top of issuing certificates or requesting policy changes, many business owners like the convenience of popping in to quickly access auto ID cards and basic policy information. Here’s the full rundown:
Of course! Hotchkiss on Demand is intended as a convenience feature to supplement your servicing needs. It is not meant to replace the personal service we will continuously provide. We love talking to you, too.
The short answer is that your business really is our priority. We’re happy to provide 24/7 access for our clients’ immediate needs as another convenient way to simplify working with us and deliver what you need when you need it. We also value that this is an environmentally friendly paperless solution.
Nothing! This service is provided to our clients free of charge.
While Hotchkiss on Demand is really helpful, our team is still working on this one.
We’d love to! Just fill out this quick form and follow the instructions. We’d be glad to walk you through the process if you need any help.